City of Charleston Contacts and resources

The City's  website is here.  Other useful links include:

• City of Charleston Code of Ordinances
• City of Charleston Comprehensive Plan
• City of Charleston Zoning Ordinances
• City of Charleston GIS
• City of Charleston Staff Directory

PROBLEM?

If you want to report an issue within the City of Charleston you can contact them by one of the following means:

   General

• The Citizens Support Desk at 843-724-7311
• The Online Citizens Support Desk
• Email citizenservices@charleston-sc.gov
• Text the CITIBOT at 833-990-2427
• Use the "City of Charleston" app that you can download from your app store

   Roads

• Use SCDOT Street Finder or contact the City using one of the means above to find out if a particular road is a City road.  If the road is not a City Road, you will need to contact SCDOT or Charleston County.

OTHER USEFUL WEBSITES

• Municipal Association of South Carolina
• Charleston City Voting Districts
• Charleston City Council Members
• Charleston City Boards, Commissions, and Committees:  Members

Go here to find your City elected officials.

• Elizabeth Applegate Dieck:  Chief of Staff, diecke@charleston-sc.gov
• Logan McVey:  Chief Policy Adviser, McVeyL@charleston-sc.gov
• Deja Knight McMillan:  Director of Communications, McMillanD@Charleston-sc.gov

 STAFF

• Robert Summerfield,  Director of Planning, Preservation & Sustainability, 843-958-6473, summerfieldr@charleston-sc.gov 
• Christopher Morgan,  Planning Manager/Division Director, 843-724-3774, morganc@charleston-sc.gov
• Eric Schultz,  Technical Review Committee (TRC) Administrator, 843-724-3790, schultze@charleston-sc.gov
• John Lambert,  Mobility Planner, 843-577-2294, lambertj@charleston-sc.gov

USEFUL WEBSITES

• City of Charleston Comprehensive Plan
• City of Charleston Zoning Ordinances
• Department of Planning, Preservation & Sustainability
• City GIS
• City of Charleston Public Service Maps [Click on "GMS Dev" for layers]
• Charleston County Register of Deeds

 STAFF

• Robert (Robby) Somerville:  Traffic & Transportation Director, 843-973-7288, SOMERVILLER@charleston-sc.gov
• James Wallace:  Traffic Operations Manager, 843-973-7288, wallacej@charleston-sc.gov
• Troy Mitchell: Traffic Signal Systems Manager,  843-724-7379, mitchellt@charleston-sc.gov
• John Lambert,  Mobility Planner, 843-577-2294, lambertj@charleston-sc.gov [works in Planning, Preservation & Sustainability]

USEFUL WEBSITES

• Go here to find out if a particular road is a city road. 
• If you have an issue with a City of Charleston maintained road, you can contact them at citizenservices@charleston-sc.gov, use the CITIBOT by texting them at 833-990-2427, or use the "City of Charleston" app that you can download from your app store.
• City of Charleston Department of Transportation
• Traffic and Transportation Department Directory
• Bike path or Sidewalk Maintenance 
• Rational Roads for Johns Island

 STAFF

• Matt Fountain, Director of Stormwater Management, 843-724-3754, fountainm@charleston-sc.gov
• Ron Bucci, Stormwater Development Manager, Department of Stormwater Management,  buccir@charleston-sc.gov

USEFUL WEBSITES

• Stormwater Management Department
• Stormwater Staff Directory

• Non-emergency:  843-743-7200
• The Citizens Support Desk:  843-724-7311

STAFF

• Jason Kronsberg, Director of Parks,  843-579-7556, kronsbergj@charleston-sc.gov

USEFUL WEBSITES

• City of Charleston Parks Department
• Charleston Parks Conservancy